Terms of Service
These terms govern your use of LLM Advisory's services and website. Please read them carefully as they contain important information about your rights and obligations.
Last updated: January 6, 2025
Effective date: January 6, 2025
Welcome to LLM Advisory. These Terms of Service ("Terms") govern your access to and use of our website, services, and any related content or materials provided by LLM Advisory, LLC ("Company," "we," "us," or "our").
Important Notice
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Agreement to Terms
By accessing our website, engaging our services, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Authority to Accept
If you are accepting these Terms on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or prominent website notice. Continued use of our services after changes constitutes acceptance of the new Terms.
LLM Advisory provides artificial intelligence consulting services, including but not limited to:
Consulting Services
- • AI strategy development
- • Technology assessment and planning
- • Implementation roadmaps
- • Training and change management
Technical Services
- • LLM integration and deployment
- • Custom AI solution development
- • System architecture design
- • Performance optimization
Service Availability
We strive to provide uninterrupted service but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue services with reasonable notice.
Permitted Use
- • Use our services for legitimate business purposes only
- • Provide accurate and complete information
- • Comply with all applicable laws and regulations
- • Respect intellectual property rights
Prohibited Activities
- • Using our services for illegal or unauthorized purposes
- • Attempting to gain unauthorized access to our systems
- • Interfering with or disrupting our services
- • Reverse engineering or copying our proprietary methods
- • Sharing confidential information without authorization
- • Using our services to compete with us directly
Data and Information
You are responsible for the accuracy, legality, and appropriateness of any data or information you provide to us. You warrant that you have the right to share such information and that it does not violate any third-party rights.
Our Intellectual Property
- • Website content and design
- • Proprietary methodologies
- • Software tools and frameworks
- • Training materials and documentation
- • Trademarks and brand elements
Your Intellectual Property
- • Your data and business information
- • Pre-existing intellectual property
- • Domain-specific knowledge
- • Custom requirements and specifications
Work Product Ownership
Unless otherwise specified in a separate agreement:
- • Custom solutions developed specifically for you become your property
- • General methodologies and frameworks remain our property
- • We retain the right to use anonymized insights for service improvement
- • Third-party tools and licenses are governed by their respective terms
Payment Schedule
Payment Methods
- • Bank transfer (ACH/Wire)
- • Corporate credit card
- • Check (with prior approval)
- • Online payment portal
Late Payment Policy
- • Payment terms: Net 30 days from invoice date
- • Late fee: 1.5% per month on overdue amounts
- • Service suspension after 60 days overdue
- • Collection costs may be added to outstanding balances
Refund Policy
Due to the custom nature of our services, refunds are generally not available once work has commenced. Specific refund terms will be outlined in individual service agreements. Disputes should be raised within 30 days of invoice date.
We understand the sensitive nature of business information and are committed to maintaining strict confidentiality.
Our Commitments
- • Treat all client information as confidential
- • Implement appropriate security measures
- • Limit access to authorized personnel only
- • Not disclose information to third parties without consent
Mutual Non-Disclosure
For projects involving sensitive information, we typically execute a separate Non-Disclosure Agreement (NDA) before beginning work. This provides additional legal protections for both parties.
Exceptions
Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.
Important Legal Notice
Please read this section carefully as it limits our liability and affects your legal rights.
Service Warranty
We warrant that our services will be performed in a professional manner consistent with industry standards. However, we cannot guarantee specific business outcomes or results from AI implementations.
Limitation of Damages
To the maximum extent permitted by law, our total liability for any claims arising from or related to our services shall not exceed:
- • The total amount paid by you for services in the 12 months preceding the claim, or
- • $100,000, whichever is less
Excluded Damages
We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
Termination by You
- • 30 days written notice for ongoing services
- • Immediate termination for material breach by us
- • Payment due for work completed to termination date
- • Return of confidential materials upon request
Termination by Us
- • Immediate termination for material breach
- • 30 days notice for convenience
- • Non-payment after 60 days
- • Violation of these Terms
Effect of Termination
- • All outstanding payments become immediately due
- • Confidentiality obligations survive termination
- • You retain ownership of your data and custom work product
- • We may retain anonymized data for service improvement
- • Mutual return of confidential materials
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Jurisdiction
Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco County, California, and the parties hereby consent to personal jurisdiction and venue therein.
Dispute Resolution
We encourage resolving disputes through direct communication. If that fails:
- Mediation through a mutually agreed mediator
- Binding arbitration under American Arbitration Association rules
- Court proceedings as a last resort
If you have any questions about these Terms of Service, please contact us:
Legal Address
Tampa, FL 33602
United States
Additional Provisions
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any executed service agreements, constitute the entire agreement between us.
Assignment
You may not assign these Terms without our written consent. We may assign our rights and obligations with reasonable notice.
Force Majeure
Neither party shall be liable for delays or failures due to circumstances beyond their reasonable control.